Render vibe Help Centre

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the searching.

Everything you need to know about digital downloads, licences, accounts and AI image generation.

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01 What is Render vibe?

Render vibe is a digital art marketplace and creative platform. You can explore themed collections, purchase downloadable artwork and create new visuals with AI-assisted image generation.

02 What do I receive after purchasing an artwork?

You receive access to the downloadable file associated with the product and selected variation. Your order details and available files remain accessible from your customer account.

03 How do digital downloads work?

After a successful payment, WooCommerce provides a secure download link on the confirmation page and by email. Registered customers can also find available files in My Account → Downloads.

04 Can I use the artwork commercially?

Permitted use depends on the licence attached to the artwork. Review the product information and licence terms before using an image for advertising, client work, products or resale.

05 Can I edit or crop a purchased image?

Most creative workflows require resizing or cropping. Additional rights and restrictions are governed by the applicable licence, so review it before making substantial modifications.

06 How does Image Gen work?

Describe the subject, setting, mood, lighting and visual style you want. The generator translates that prompt into an image. Clear, specific prompts usually produce more predictable results.

07 Do generated images use credits?

Yes. Your available balance is displayed on the Image Gen page. Credit usage depends on the configured generation model and settings.

08 What should I include when contacting support?

Include your order number, the artwork title and a short description of the issue. This helps our team find the right information and reply more quickly.

09 What if my download link is unavailable?

Email info@art-galaxy.com with your order number and artwork title. Our customer support hours are Monday to Friday, 09:00–17:00 UK time.

10 Where can I find previous orders?

Sign in and open My Account. The Orders section contains your purchase history, while Downloads lists the files currently available to your account.

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